Genuine Institch software is software that is licensed by Institch, certified as authentic by Institch, and published and supported by Institch. The benefits of using genuine Institch software include:

Reliability – using genuine Institch software ensures that the software you purchase is of the best quality and is totally reliable. Institch's rich experience is behind every legitimate copy to ensure you get the best performing software available.

Access to updates – using genuine Institch software is the only way to receive the latest product support, updates, features and enhancements that enable you to remain competitive in the embroidery business.

Be part of the Institch family – new innovations and offerings reserved exclusively for genuine Institch software users help you keep pace with the latest technology and constantly expand and improve the capabilities of your software.


Pirated software is illegal.

Pirated software is software that is offered for sale, sold or provided in any other way by persons who do not own, or have any rights to that software.

Pirated software is generally not a complete copy of genuine software and is often unstable or unusable.

Pirated software is usually traded over the internet for much less than the cost of genuine software. If the price of software is too good to be true, the chances are it is illegal or unlicensed.

Beware of software sold on eBay and Facebook. These sellers take your money and provide extremely outdated and unsupported software.

All legal software requires a hardware dongle. You can contact Institch to verify if the dongle is legitimate and active before purchasing.


Genuine Institch software will require an authorisation code to activate the software. This is known as a “dongle”. All Institch dongles are supplied an Access Code to activate them. These access codes are issued by Institch and validate a legal dongle.

The most common way for illegal Institch software to be distributed is when illegal copies are made and distributed in packaging that replicates the genuine Institch packaging. Counterfeit registration cards with unauthorised serial numbers are often included in these packages.

If you are, or believe you are, in possession of pirated Institch software, we urge you to replace the pirated copies with genuine Institch software right away.

If you are still unsure about whether your Institch software is a genuine article, contact www.institch.com for clarification at any time.


The unauthorised copying of genuine Institch software is illegal. In addition, possessing software that has been illegally copied is also illegal.

Institch takes piracy seriously and will instigate legal action against those found to be possessing, using or distributing illegal copies of Institch software.
Individuals involved in these activities may be subject to criminal charges resulting in imprisonment, imposition of large fines and civil damages, which could amount to hundreds of thousands of dollars.

Found illegal software?

If you find illegal software being sold online, please contact Institch Support and report them by sharing any links. We need to work together to stop pirates from destroying our Institch community.